sona — LEGAL

Terms of Service

Effective Date: 2026-08-20

1.Purpose

1)The purpose of these Terms of Service (hereinafter referred to as "Terms") is to define the rights, obligations, and responsibilities between sona (hereinafter referred to as the "Company") and the User regarding the use of the web and mobile-based platform services provided by the Company.
2)This Service operates as a global platform including electronic commerce, social networking (SNS), payment, and delivery connection functions.
3)These Terms provide the basic legal standards necessary for Users to utilize the Service.
4)The Company holds the status of a Platform Intermediary with respect to transactions between Users (such as transactions between Sellers and Buyers) and is not a direct party to such transactions. Digital products provided directly by the Company, such as in-app tokens and subscriptions, are governed by Article 7.
5)These Terms are intended to simultaneously promote User protection and the stable operation of the Service.
6)Matters not specified in these Terms shall be governed by relevant laws and international e-commerce practices.
7)These Terms constitute a part of the Service usage contract.
8)By agreeing to these Terms, the User assumes the minimum legal responsibilities required for Service usage.
9)The Company may establish and operate service policies within a reasonable scope.
10)These Terms are drafted on the premise of providing global services.

2.Definitions

1)"Service" refers to the website, mobile applications, and all incidental functions provided by the Company.
2)"User" refers to any person who utilizes the Service, including both Members and Non-members.
3)"Member" refers to a person who provides personal information to the Company, creates an account, and utilizes the Service on a continuous basis.
4)"Non-member" refers to a person who utilizes the Service without registering as a Member.
5)"Seller" refers to a Member who sells goods or services through the Platform.
6)"Buyer" refers to a person who purchases goods or services provided by a Seller.
7)"Content" refers to all materials posted by Users, including text, images, videos, audio, links, and comments.
8)"Payment Gateway" (or Payment Agency) refers to a third party designated by the Company to process payments.
9)"Transaction" refers to the act of providing goods or services between a Seller and a Buyer.
10)Terms not defined in this Article shall be governed by relevant laws or general commercial practices.

3.Effect and Modification of Terms

1)These Terms become effective upon being posted on the Service screen or announced through a linked screen.
2)A User is deemed to have agreed to these Terms upon signing up for membership or commencing the use of the Service.
3)The Company may modify these Terms to the extent that such modification does not violate relevant laws.
4)In the event of a modification to the Terms, notice shall be given at least 7 days prior to the effective date.
5)In the case of a modification disadvantageous to the User, notice shall be given at least 30 days prior to the effective date, and the Company shall use commercially reasonable efforts to provide individual notice through the Service or other means such as email. A "disadvantageous modification" means a change that restricts a User's rights or increases a User's obligations or liabilities, including but not limited to increases in fees, narrowing of refund or cancellation policies, expansion of the Company's limitations of liability, or expansion of grounds for account suspension or termination.
6)If the User does not agree to the modified Terms, the User may discontinue the use of the Service.
7)If the User continues to use the Service after the modified Terms have gone into effect, the User is deemed to have agreed to the changes.
8)The Company shall clearly display the fact of any modification to the Terms to ensure User awareness.
9)Even if a part of these Terms is held to be invalid, the remaining provisions shall remain valid.

4.Provision of Service

1)The Company provides electronic commerce platform services.
2)The Company provides functions for product listing, ordering, payment, and delivery connection.
3)The Company provides SNS-based content sharing and communication functions.
4)The Company collects and processes payments as the merchant of record through designated third-party payment service providers, and provides settlement intermediation to Sellers through such providers.
5)The Company provides audio utility tools, including instrument tuning, virtual instrument performance, and audio recording functions intended for personal and educational use. Audio recordings created through these tools are, in principle, stored only on the User's device and are not uploaded to the Company's servers unless the User explicitly elects to share them through a separate Service function.
6)The Company provides peer-to-peer digital token transfer functions (for example, post-level appreciation transfers) that operate within the Service's internal token accounting and are not convertible into legal tender by the Company.
7)The Company provides Seller onboarding and settlement intermediation through third-party payment service providers. Seller onboarding availability, settlement method, and payout timing may differ depending on the Seller's country of registration and the coverage of the designated payment service provider, and certain countries may be limited to manual settlement procedures operated by the Company. Applicable country-specific conditions shall be displayed during the Seller registration process.
8)The Company strives to maintain the stability of the Service.
9)Service content may be partially restricted depending on the country, region, or laws.
10)The Company may add or change functions to improve the Service.
11)In principle, the Company shall provide prior notice in the event of Service suspension.
12)In unavoidable cases, notice may be provided retroactively.
13)The Company may terminate certain services based on commercial reasonableness.

5.Account Registration and Management

1)Membership is established when the User agrees to the Terms and the Company approves the application.
2)Members must provide accurate information.
3)Service usage may be restricted if false information is provided.
4)Members bear the responsibility for managing their account information.
5)Transfer, lending, or sharing of an account is prohibited.
6)Members must notify the Company immediately if account theft is suspected.
7)The Company may require additional authentication to enhance security.
8)Members must comply with laws and these Terms.
9)The Member is responsible for all actions taken using their account.
10)The Company takes reasonable measures for account security.
11)The collection, use, and protection of personal information in connection with the Service are governed by the Privacy Policy posted on the Service.

6.Payments, Settlement, Cancellations, Exchanges, and Refunds

1)All payments made through the Platform shall be collected and processed by the Company, acting as the merchant of record, together with third-party payment service providers designated by the Company. Notwithstanding the Company's role as merchant of record for payment processing, the Seller remains the sole party responsible for the supply of goods and services and the performance of their sales obligations; accordingly, the Company does not assume the Seller's substantive obligations arising from the underlying transaction.
2)Buyers shall review and agree to the Seller's cancellation, exchange, and refund policies displayed on the product or service detail page prior to completing a transaction, and such policies must comply with international standards of consumer protection laws.
2-A)For made-to-order or quote-based transactions, where the Buyer requests a quote and the Seller does not respond within the period designated by the Company (as a general rule, forty-eight (48) hours), the quote request shall automatically expire. Where the Seller has provided a quote and the Buyer does not complete payment within the period designated by the Company (as a general rule, twenty-four (24) hours), the quote shall automatically expire. The Company shall display the applicable response and payment periods within the Service.
3)Certain items, including digital content, made-to-order products, or services that are immediately performed, may be excluded from the right of withdrawal or cancellation in accordance with international standards and applicable laws, and the Seller shall bear responsibility for clearly disclosing such limitations.
4)For physical goods, Buyers may claim defects or non-conformity within a reasonable period after receipt of the goods, and Sellers shall be obligated to provide refunds, or exchanges where the Company has enabled the exchange function for the then-current version of the Service, in accordance with international standards of consumer protection laws. The Company may temporarily suspend the exchange function between Service versions, in which case refund shall be the available remedy.
5)Cancellations or refunds due to a change of mind shall be permitted only to the extent allowed by international standards of consumer protection laws, and responsibility for return shipping costs or related expenses shall be determined by the Seller's refund policy.
6)The availability and scope of a cancellation or refund vary depending on the shipment status. Before the Seller commences shipment, the Buyer may cancel the Order without the Seller's consent. For refund requests made after shipment has commenced, the initial determination shall be made by the Seller, subject to the procedures set out in Clauses 11, 11-A and 14.
7)Once a refund is approved, the refunded amount shall, in principle, be returned to the original payment method, and the timing of the refund may be subject to delays caused by payment service providers or financial institutions.
8)Refund amounts shall be determined as follows. (i) Where the Buyer cancels an Order for the Buyer's own reasons before shipment commences, any payment processing fee retained and not refunded by the payment service provider shall be borne by the Buyer, and the refund shall equal the payment amount less such fee. (ii) In all other refunds — including a cancellation by the Seller, a cancellation under Clause 10-B, a refund approved by the Seller, an automatic refund arising from the Seller's non-response or failure to confirm receipt of a return, and a dispute resolved in the Buyer's favour — the Buyer shall be refunded the full payment amount, and such retained fee shall be borne by the Seller in accordance with Clause 21. The amount actually credited may differ due to currency exchange rates, taxes, customs duties, or other charges outside the Company's control, and the Company shall not be liable for such differences.
9)Any disputes, claims, or liabilities arising from the Seller's fault, including defective goods, incorrect delivery, misleading or false descriptions, or failure to provide services, shall be the sole responsibility of the Seller.
10)The Company is not a party to transactions between Buyers and Sellers and shall not bear legal responsibility for cancellations, exchanges, or refund disputes between Users; however, the Company may provide reasonable assistance to facilitate communication or dispute resolution.
10-A)Where the Buyer neither confirms the purchase nor raises an issue within the period designated by the Company, the Order shall be automatically confirmed and the Seller's settlement shall proceed. Such period shall be seven (7) days from the later of (i) the estimated arrival date presented to the Buyer at the time of the Order and (ii) the date on which the Seller actually commenced shipment. Where the Buyer has not yet received the goods, the Buyer may extend such period once by seven (7) days. The Company shall provide the Buyer with prior notice of the scheduled auto-confirmation date and its consequences, and the Buyer shall be deemed to have consented to such treatment by using the Service.
10-B)Where the estimated arrival date presented to the Buyer at the time of the Order has passed and the Seller has not commenced shipment, the Buyer may cancel the Order without the Seller's consent, and the Buyer shall be refunded the full payment amount. Any payment processing fee retained by the payment service provider in such cancellation shall be borne by the Seller in accordance with Clause 21.
11)Where a Buyer has submitted a refund or dispute request and the Seller does not respond within the period designated by the Company (as a general rule, three (3) days from the date the Seller is notified of the request), the Company may approve the refund on the Seller's behalf in order to protect the Buyer. The Company shall provide the Seller with prior notice of the designated response period and the consequences of non-response, and the Seller shall be deemed to have consented to such treatment by using the Service.
11-A)Where the Seller rejects a Buyer's refund or dispute request, the Buyer shall, within the period designated by the Company (as a general rule, three (3) days from the date the Buyer is notified of the rejection), either (i) request platform mediation or (ii) accept the rejection by confirming receipt of the Order. If the Buyer does not act within such period, the Order shall be automatically confirmed and the Seller's settlement shall proceed. The Company shall provide the Buyer with prior notice of the designated response period and the consequences of non-action, and the Buyer shall be deemed to have consented to such treatment by using the Service.
12)In the event that a Buyer's card issuer, bank, or payment service provider initiates a chargeback, reversal, or similar forced refund against a Transaction, (i) the corresponding funds may be immediately withheld or withdrawn from the Seller's settlement balance by the payment service provider, (ii) the Seller shall be given a reasonable period to submit evidence in response in accordance with the procedures of the payment service provider, and (iii) the Seller shall bear the final loss where the dispute is resolved against the Seller, including the original transaction amount, any associated fees, and any non-refundable processing charges. The Company may assist with the procedural handling of such disputes but is not a party to the underlying payment network's adjudication.
13)Where a refund requires the return of goods to the Seller, the Buyer shall provide shipment confirmation through the Service, and the Seller shall confirm receipt of the returned goods within the applicable confirmation window. The confirmation window shall be seven (7) days for domestic return shipments and twenty-one (21) days for international return shipments, measured from the date the Buyer submits shipment confirmation. If the Seller does not confirm receipt within the applicable window, the Company may execute an automatic refund on the Seller's behalf, subject to ordinary safeguards including suspension where a dispute has been formally raised.
13-A)Where the Seller has approved a refund that requires the return of goods, the Buyer shall submit shipment confirmation of the return through the Service within the period designated by the Company (as a general rule, five (5) days from the date of approval). If the Buyer does not submit such confirmation within the period, the refund request shall be closed and the Seller's settlement shall proceed. The Company shall provide the Buyer with prior notice of the designated period and the consequences of non-action.
13-B)Where the returned goods have not yet arrived, the Seller may extend the confirmation window under Clause 13 once by seven (7) days.
14)The Company may operate an internal dispute resolution process in which, upon escalation by a Buyer or Seller or upon the Company's own initiative in cases of suspected abuse, the Company reviews the transaction, evidence submissions, and communications between the Parties and makes a determination that is binding within the Platform's internal refund, settlement, and account-status processes. Such internal determination shall not preclude the Parties from pursuing external legal or regulatory remedies.
15)Matters not expressly provided for in this Article shall be governed by international standards of consumer protection laws, e-commerce regulations, and internationally accepted commercial practices.
16)Settlement to Sellers shall be effected through the third-party payment service provider designated by the Company (currently Stripe Connect), to the external bank account or equivalent payout destination registered by the Seller during onboarding. The timing, holding periods, payout frequency, supported destinations, supported currencies, and operational mechanics of such settlement shall be governed by the policies, schedules, and standards of the designated payment service provider, as may be updated by such provider from time to time and as may differ by the Seller's country, account type, and risk profile.
17)The Seller acknowledges that funds collected from a Buyer are not immediately available for payout and may be subject to a holding period imposed by the designated payment service provider, after which funds become available for payout and are transferred to the Seller's external account on the payout cycle determined by such provider (which may be daily, weekly, or otherwise) and ultimately delivered through the receiving bank's settlement network. The Company does not guarantee specific payout or arrival times, and any indicative timelines disclosed within the Service are estimates based on the payment service provider's then-current policies.
18)The net settlement amount payable to the Seller shall be the gross transaction amount less (i) payment processing fees imposed by the designated payment service provider, (ii) the Company's platform service fee at the rate disclosed at the time of transaction, and (iii) any taxes, refunds, chargebacks, reversals, or other adjustments properly applicable to the transaction.
19)Where the currency in which the Buyer was charged differs from the currency in which the Seller's external account receives funds, the designated payment service provider may apply currency conversion to the settlement amount and may deduct a currency conversion fee from such amount. The Seller shall bear such currency conversion fee, and the Company shall not be obligated to compensate the Seller for differences arising from exchange rates or conversion fees.
20)By completing onboarding with the designated payment service provider, the Seller separately enters into the service agreement of such provider (in the case of Stripe, the Stripe Connected Account Agreement), and shall comply with its terms, including without limitation requirements regarding identity verification, tax reporting, account restrictions, dispute handling, and prohibited activities. Suspension, termination, or limitation of the Seller's account by the payment service provider may automatically result in suspension of settlement and Seller account functions on the Platform, and the Company shall not be liable for losses arising from actions taken by the payment service provider in accordance with its own policies.
21)Where the designated payment service provider retains payment processing fees notwithstanding a refund, return, or other transaction reversal, such retained fees shall be borne by the Seller. If the Seller's net settlement balance becomes negative for any reason — including without limitation refunds, chargebacks, reversals, currency adjustments, or fees retained by the payment service provider — the Company may offset such negative balance against the Seller's future settlement amounts or invoice the Seller for the deficit, and the Seller shall remit any invoiced amount within the period specified by the Company.
22)Where the Company reasonably suspects fraud, abuse, or a material risk of chargebacks in connection with a Seller or a Transaction, the Company may withhold or suspend the settlement of the affected amounts for a reasonable period necessary to investigate the matter. Once the concern is resolved, the Company shall release the withheld amounts without undue delay; where the concern is substantiated, the withheld amounts shall be handled in accordance with this Article.

7.In-App Purchases: Digital Tokens and Subscriptions

1)The Company offers digital products for purchase within the mobile application, consisting of consumable digital tokens ("sona tokens") and an auto-renewable subscription ("sona Pro"). All such purchases are processed by the app market operator through which the application was installed — Apple App Store or Google Play (each an "App Market Operator") — in accordance with the payment terms and policies of the respective platform.
2)sona tokens are consumable digital items that are credited to the User's in-app balance upon completion of purchase. sona tokens may be used only for functions provided within the Service (for example, peer-to-peer appreciation transfers and booking healer sessions under Article 7-A), hold no monetary value outside the Service, and cannot be exchanged, redeemed, or converted into legal tender by the Company.
3)Refund requests for sona token purchases are handled by the App Market Operator in accordance with its refund policies and applicable law; the Company does not independently process refunds for purchases made through an App Market Operator. Where a token purchase is refunded or reversed by the App Market Operator, the corresponding tokens shall be deducted from the User's balance, and if the remaining balance is insufficient, the deficit may be recorded and offset against tokens subsequently credited to the User.
4)sona Pro is an auto-renewable subscription that is offered in weekly, monthly, and annual plans (currently USD 9 per week, USD 19 per month, and USD 99 per year, or the local-currency equivalent displayed at the time of purchase). Prices may vary by country, currency, and applicable taxes, and the price displayed by the App Market Operator at the time of purchase shall prevail. The Company may change subscription prices prospectively with notice in accordance with these Terms and the policies of the App Market Operator.
5)The Company may offer eligible Users a one-time free trial of sona Pro (currently three (3) days), which is provided directly by the Company and not through an App Market Operator. The free trial does not require payment information, is not an auto-renewable subscription, does not automatically convert into a paid subscription, and ends automatically upon expiry of the trial period. Eligibility is limited to once per person and is determined on the basis of the User's Service account and account identifiers, which may be retained in irreversibly hashed form to prevent duplicate redemption. Paid subscription plans do not include a free trial period, and the applicable subscription fee is charged at the time of purchase.
6)Subscriptions renew automatically at the end of each subscription period unless canceled at least twenty-four (24) hours before the end of the then-current period. Cancellation must be performed through the subscription management settings of the User's App Market Operator account (Apple App Store or Google Play); deleting the application does not cancel a subscription. Upon cancellation, the subscription remains active until the end of the period already paid for, and no pro-rated refund is provided for the remainder of the period except as required by the App Market Operator's policies or applicable law.
7)Refund requests for subscription charges are handled by the App Market Operator in accordance with its refund policies and applicable law; the Company does not independently process refunds for subscription charges collected by an App Market Operator.
8)The basic functions of the Service — including sonaTune instrument scanning and diagnosis and a selected set of free sonaPan scales — are available without a subscription. An active sona Pro subscription unlocks premium functions, including saving of tuning reports, access to saved reports (My Reports), the full sonaPan scale library, and drum and ambience accompaniment features. The Company may reasonably adjust the specific composition of free and premium functions with prior notice in accordance with these Terms.
9)Access to saved tuning reports (My Reports), including viewing, downloading, and sharing, requires an active subscription. While the subscription is active, the User may download or share copies of their reports, and the retention of such downloaded copies on the User's own device is the User's responsibility. If the subscription expires or is canceled, in-app access to saved reports is suspended until an active subscription is restored; saved data is not deleted by reason of subscription expiry alone.
10)Subscription entitlements are associated with the User's Service account and the App Market Operator account used for the purchase. Matters relating to in-app purchases that are not expressly provided for in this Article shall be governed by the terms and policies of the relevant App Market Operator and applicable law.

7-A.Healer Sessions

1)The Company provides functions through which a User (for the purposes of this Article, a "Member") may book and attend one-to-one wellness video sessions ("Sessions") provided by another User registered as a healer (a "Healer"). Healers are independent service providers and are not employees, agents, or representatives of the Company. The Company provides the platform through which Sessions are booked, conducted, and settled, and, except where otherwise required by applicable law, is not the direct provider of, or a party to, individual Sessions.
2)Sessions are wellness services intended for general well-being, relaxation, and personal practice. Sessions are not medical care, psychotherapy, professional counseling, diagnosis, or treatment of any physical or mental condition, and nothing said in a Session shall be construed as such. Users who require medical or psychological care should consult a licensed professional, and in an emergency should contact local emergency services.
3)Sessions are booked using sona tokens. The token price of a Session is displayed at the time of booking, and the corresponding tokens are deducted from the Member's balance when the booking is confirmed. Cancellation windows and any no-refund periods are displayed within the Service; where a booking is cancelled in accordance with such windows, or where a Session does not take place due to the Healer's absence, the corresponding tokens are returned to the Member's balance. This Clause does not limit any withdrawal, cancellation, or refund rights afforded to the Member under applicable law.
4)After a Session ends, the Member may report a problem with the Session within seven (7) days (for example, that the Healer did not appear, that the Session ended materially early, or that the Session materially differed from its description). Where no report is submitted within such period, the Session shall be deemed normally completed and the Healer's earnings for the Session shall be confirmed. The Company shall display the reporting function and period within the Service, and the Member shall be deemed to have consented to such treatment by using the Service. The foregoing period applies only to reports affecting Session settlement and does not limit separate reports of safety concerns or prohibited conduct under Article 10, nor does it limit any rights afforded to the Member under applicable law.
5)Where a report is submitted, confirmation of the affected earnings is suspended while the Company reviews the report. Where the Company upholds the report, the Session's earnings are reversed and the corresponding tokens are returned to the Member. Where the Company dismisses the report, the earnings are confirmed on their original schedule. Such determination is binding within the Platform's internal settlement processes and does not preclude either Party from pursuing external legal or regulatory remedies.
6)A refund or reversal of a token purchase handled by an App Market Operator under Article 7(3) does not, by itself, reverse the earnings of a properly completed Session. Earnings from a properly completed Session may be reversed or adjusted where a report is upheld under Clause 5 of this Article, where fraudulent activity or a clear settlement error is found, or where required by applicable law or a binding order of a competent authority.
7)Healer earnings accrue and are recorded in United States dollars in accordance with the fee breakdown displayed for each Session; Healers do not receive sona tokens. The confirmation timing, payout scheduling, payout requirements, minimum payout threshold, transfer fees, and deferral rules applicable to Healer payouts are set out in the Healer Earnings and Payout Policy presented to the Healer at registration, which the Healer must accept before providing paid Sessions and which forms part of the agreement between the Healer and the Company. The Company may amend such policy prospectively, in which case continued provision of paid Sessions requires acceptance of the amended version. Material changes shall be notified to Healers before taking effect, and the amended policy shall apply to paid Sessions completed on or after its effective date; except where otherwise required by applicable law, earnings arising from Sessions completed before the effective date shall remain governed by the policy version in effect at the time the Session was completed.
8)Healer payouts are remitted through third-party payment or remittance providers designated by the Company (for example, PayPal) to the payout destination registered by the Healer within the Service. The Healer is responsible for providing accurate payout information, and payouts may be held until valid payout information is registered. The Healer bears transfer fees as set out in the Healer Earnings and Payout Policy, and is responsible for the tax reporting and payment obligations applicable to the Healer with respect to amounts received; where applicable law requires the Company to withhold, deduct, or report taxes in connection with Healer payouts, the Company shall do so in accordance with such law.
9)Where the Company reasonably suspects fraud, abuse, or a material violation of these Terms in connection with a Healer or a Session, the Company may suspend or restrict the Healer's ability to offer Sessions and may withhold the affected settlement amounts, in each case to the extent and for the period reasonably necessary for the review; Clause 22 of Article 6 shall apply mutatis mutandis.

8.Delivery

1)Delivery is performed directly by the Seller or through affiliated delivery companies.
2)Delivery conditions must be notified by the Seller in advance.
3)Responsibility for delivery delays, loss, or damage lies with the Seller.
4)Customs clearance and duty issues in each country are the responsibility of the Buyer and the Seller.
5)Delivery schedules are estimates only and are not guaranteed.
6)The Company does not directly intervene in the delivery process.
7)Delivery information is provided through the system.
8)Delivery disputes must be resolved by the Seller.
9)The Company provides only technical support.
10)Relevant laws shall apply preferentially.

9.Rights to Content

1)Copyright of the Content belongs to the publisher (User).
2)The User must possess the necessary rights to post the Content.
3)The Company may use the Content for the operation of the Service.
4)The scope of use is non-exclusive and royalty-free.
5)The Company does not modify the Content.
6)Illegal Content may be deleted.
7)Content that infringes on the rights of others is prohibited.
8)The Company may take action without prior notice.
9)Responsibility for Content disputes lies with the publisher.
10)The Company has no obligation to censor Content.
11)The Company maintains a zero-tolerance policy regarding objectionable content. Content that is found to be offensive, harmful, or inappropriate will be removed immediately upon discovery or report.
12)The Company provides in-app functions that allow Users to report inappropriate Content and to block abusive Users. The Company reviews reported Content and reserves the right to take prompt action, including removal of the Content and restriction of the offending account.

10.Prohibited Conduct

1)Violation of laws.
2)Infringement of others' rights.
3)Registration of false or misleading information.
4)Fraudulent acts.
5)Sale of illegal goods.
6)Attempts to hack the system.
7)Distribution of malicious code.
8)Acts of disrupting the Service.
9)Identity theft.
10)Other acts deemed inappropriate by the Company.
11)Users are strictly prohibited from posting objectionable content or engaging in abusive behavior. Any violation will result in immediate removal of the content and the associated user account.

11.Service Restrictions

1)The Company may restrict usage in the event of a violation of these Terms.
2)Action may be taken without prior notice.
3)Step-by-step measures such as warning, suspension, and termination are possible.
4)Immediate termination is possible in the case of a serious violation, including a zero-tolerance policy for abusive users and objectionable content. Violators will be ejected from the Platform and permanently restricted from re-registration.
5)Re-registration may be restricted after termination.
6)The Company judges the reasons for action reasonably.
7)Users may file an objection.
8)The Company will make a decision after review.
9)The Company's decisions are based on rationality.
10)Relevant laws shall apply preferentially.

12.Disclaimer and Limitation of Liability

1)The Company is not a party to the Transaction.
2)The Company is not responsible for disputes between Users.
3)The Company is not responsible for force majeure events.
4)The Company is not responsible for network failures.
5)The Company is not responsible for reasons attributable to third parties.
6)The Company shall not compensate for damages caused by Service suspension.
7)The Company is not responsible for indirect damages.
8)The Company is exempted from liability to the maximum extent permitted by law.
9)This Article shall remain valid.
10)Mandatory regulations are exceptions.

13.Governing Law and Jurisdiction

1)These Terms shall be governed by the laws of the Republic of Korea.
2)Mandatory regulations under international private law shall apply preferentially.
3)Jurisdiction for disputes shall be the location of the Company's head office.
4)The competent court shall have exclusive jurisdiction.
5)The User agrees to this jurisdiction.
6)International arbitration is optional.
7)The Company strives to resolve disputes.
8)Interpretation of the Terms shall be done reasonably.
9)Even if part of the Terms is invalid, the entirety remains valid.
10)This Article remains valid even after the termination of the contract.

Contact

Email: goingtosona@gmail.com